Order Processing & Delivery
We offer free shipping on all orders worldwide.
All orders will be processed within 1 to 2 working days. Once your order is placed, we begin packing your items and get them sent out for shipping via our delivery partners. Shipping time then takes approximately 5-7 working days.
Tracking & Support
Once your order has been shipped, you’ll receive an email with a tracking code to follow your shipment’s progress. We cover all customs duties, import fees, and taxes worldwide, ensuring a smooth experience for you..
Should you need any help with tracking or have any questions, our customer service team is always available to assist you.
Returns: If for any reason you are not fully satisfied with your purchase, you may return your item within 30 days of receiving it for a full refund.
Exchanges: If you wish to exchange your item for a different size or style, you may do so within 30 days of receiving your order. The item must meet the same conditions as a return (unworn, unwashed, and with tags attached). The exchange process will be initiated once the returned item is received and inspected.
How to Return or Exchange Your Item:
Contact our customer service team within 30 days of receiving your order. Provide your order number and details about the item(s) you wish to return or exchange. Once we confirm your return or exchange request, we will send you instructions on how to proceed.
We pride ourselves in exceptional 24/7 customer service and always being there to help.
Need help choosing a size, colour or need some inspiration? Or maybe you want some help tracking your order or initiating a refund?
No worries at all, our friendly customer service team is always on hand and happy to help you!
This is our Elodie Tweed Batwing Poncho Coat
A chic, elegant outer layer designed to make cold-weather dressing feel effortless. With its refined tweed texture, flowing batwing sleeves, and flattering waist-cinch detail, this poncho-style coat blends warmth with graceful sophistication for autumn and winter.
Here is why our customers love this so much and why it keeps selling out:
• Elegant Batwing Silhouette: The roomy, draped sleeves create a soft, feminine shape that moves beautifully and offers comfortable layering.
• Refined Tweed Texture: Adds a luxurious, timeless feel while keeping the coat structured enough for polished everyday wear.
• Flattering Waist Cinch: The single buckle closure subtly defines the waist, giving you shape without sacrificing comfort or ease.
• Warm, Thick Construction: Designed for cooler seasons, this coat offers reliable warmth while still feeling light and effortless.
• Chic Poncho Style: A modern twist on classic outerwear—perfect for pairing with dresses, trousers, or boots for an elevated autumn-winter look.

Warm, stylish, and uniquely elegant—this tweed batwing poncho coat is the standout piece your wardrobe has been waiting for. Add it now to elevate every cold-season outfit with ease.