Order Processing & Delivery
We offer free shipping on all orders worldwide.
All orders will be processed within 1 to 2 working days. Once your order is placed, we begin packing your items and get them sent out for shipping via our delivery partners. Shipping time then takes approximately 5-7 working days.
Tracking & Support
Once your order has been shipped, you’ll receive an email with a tracking code to follow your shipment’s progress. We cover all customs duties, import fees, and taxes worldwide, ensuring a smooth experience for you..
Should you need any help with tracking or have any questions, our customer service team is always available to assist you.
Returns: If for any reason you are not fully satisfied with your purchase, you may return your item within 30 days of receiving it for a full refund.
Exchanges: If you wish to exchange your item for a different size or style, you may do so within 30 days of receiving your order. The item must meet the same conditions as a return (unworn, unwashed, and with tags attached). The exchange process will be initiated once the returned item is received and inspected.
How to Return or Exchange Your Item:
Contact our customer service team within 30 days of receiving your order. Provide your order number and details about the item(s) you wish to return or exchange. Once we confirm your return or exchange request, we will send you instructions on how to proceed.
We pride ourselves in exceptional 24/7 customer service and always being there to help.
Need help choosing a size, colour or need some inspiration? Or maybe you want some help tracking your order or initiating a refund?
No worries at all, our friendly customer service team is always on hand and happy to help you!
This is our Helen Knitted Turtleneck Sweater
A cozy and stylish addition to your winter wardrobe. Crafted from soft and luxurious knit fabric, this sweater offers both warmth and elegance, making it perfect for chilly days and evenings.
Key Features:
Warm and Cozy: The Helen sweater is designed to keep you warm and comfortable during the colder months, thanks to its soft and insulating knit fabric.
Classic Turtleneck Design: Featuring a timeless turtleneck design, this sweater adds a touch of sophistication to any outfit while keeping you cozy and protected from the cold.
Versatile Styling: Whether paired with jeans for a casual look or layered under a blazer for a more polished ensemble, the Helen sweater can be styled in various ways to suit different occasions.
Quality Craftsmanship: Crafted with attention to detail and quality, this sweater boasts excellent craftsmanship and durability, ensuring long-lasting wear season after season.
Available in Various Colors: Choose from a range of versatile colors to find the perfect Helen sweater to complement your personal style and wardrobe.
Elevate your winter wardrobe with the timeless elegance and cozy comfort of the Helen Knitted Turtleneck Sweater. Perfect for layering or wearing on its own, this sweater is sure to become a staple piece you reach for again and again.
