Order Processing & Delivery
We offer free shipping on all orders worldwide.
All orders will be processed within 1 to 2 working days. Once your order is placed, we begin packing your items and get them sent out for shipping via our delivery partners. Shipping time then takes approximately 5-7 working days.
Tracking & Support
Once your order has been shipped, you’ll receive an email with a tracking code to follow your shipment’s progress. We cover all customs duties, import fees, and taxes worldwide, ensuring a smooth experience for you..
Should you need any help with tracking or have any questions, our customer service team is always available to assist you.
Returns: If for any reason you are not fully satisfied with your purchase, you may return your item within 30 days of receiving it for a full refund.
Exchanges: If you wish to exchange your item for a different size or style, you may do so within 30 days of receiving your order. The item must meet the same conditions as a return (unworn, unwashed, and with tags attached). The exchange process will be initiated once the returned item is received and inspected.
How to Return or Exchange Your Item:
Contact our customer service team within 30 days of receiving your order. Provide your order number and details about the item(s) you wish to return or exchange. Once we confirm your return or exchange request, we will send you instructions on how to proceed.
We pride ourselves in exceptional 24/7 customer service and always being there to help.
Need help choosing a size, colour or need some inspiration? Or maybe you want some help tracking your order or initiating a refund?
No worries at all, our friendly customer service team is always on hand and happy to help you!
This is our Thalia Spliced Winter Coat
A beautifully structured winter coat designed to keep you warm while elevating your everyday style. Crafted in a soft cotton–wool blend with a modern knot-splicing detail, it’s the perfect blend of cozy and contemporary.
Here is why our customers love this so much and why it keeps selling out:
• Elegant Knot Splicing: The unique spliced knot detail adds a refined, fashion-forward twist that instantly elevates even the simplest winter outfit.
• Warm, Soft Fabric: The cotton–wool blend provides dependable warmth without the bulk, keeping you comfortable through chilly days.
• Flattering Street-Chic Silhouette: Designed with clean lines and a structured fit, it offers a stylish shape that pairs effortlessly with jeans, trousers, or dresses.
• Easy Cold-Weather Layering: Mid-weight construction makes it perfect for layering over sweaters, turtlenecks, or casual tops.
• Everyday Versatility: Whether heading to work, exploring the city, or meeting friends, this coat transitions seamlessly from casual to polished looks.
A must-have staple for anyone seeking warmth with a touch of effortless style. Add this timeless coat to your winter wardrobe and elevate every cold-weather look.
