Order Processing & Delivery
We offer free shipping on all orders worldwide.
All orders will be processed within 1 to 2 working days. Once your order is placed, we begin packing your items and get them sent out for shipping via our delivery partners. Shipping time then takes approximately 5-7 working days.
Tracking & Support
Once your order has been shipped, you’ll receive an email with a tracking code to follow your shipment’s progress. We cover all customs duties, import fees, and taxes worldwide, ensuring a smooth experience for you..
Should you need any help with tracking or have any questions, our customer service team is always available to assist you.
Returns: If for any reason you are not fully satisfied with your purchase, you may return your item within 30 days of receiving it for a full refund.
Exchanges: If you wish to exchange your item for a different size or style, you may do so within 30 days of receiving your order. The item must meet the same conditions as a return (unworn, unwashed, and with tags attached). The exchange process will be initiated once the returned item is received and inspected.
How to Return or Exchange Your Item:
Contact our customer service team within 30 days of receiving your order. Provide your order number and details about the item(s) you wish to return or exchange. Once we confirm your return or exchange request, we will send you instructions on how to proceed.
We pride ourselves in exceptional 24/7 customer service and always being there to help.
Need help choosing a size, colour or need some inspiration? Or maybe you want some help tracking your order or initiating a refund?
No worries at all, our friendly customer service team is always on hand and happy to help you!
This is our Hazel Loose Sweater
Meet the Hazel Loose Sweater, your ultimate go-to for effortless style and unbeatable comfort. This relaxed-fit sweater is designed to offer a laid-back yet chic look, making it an essential piece for your wardrobe.
Here is why our customers love this so much and why it keeps selling out:
Relaxed Fit: The Hazel Loose Sweater features a generously relaxed silhouette that drapes beautifully over your frame, providing a casual and comfortable fit that’s perfect for layering.
Soft and Cozy: Made from a plush, high-quality knit, this sweater envelops you in warmth and softness, ideal for cozying up on chilly days or adding a touch of comfort to your daily outfit.
Versatile Styling: Its minimalist design and neutral color options make the Hazel Loose Sweater incredibly versatile, seamlessly pairing with everything from leggings to jeans, and transitioning effortlessly from day to night.
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Elevate your everyday look with the Hazel Loose Sweater, where comfort meets casual elegance in a beautifully relaxed design.
